Video courtesy: Walmart
BENTONVILLE, Ark., – As part of Walmart’s commitment to offer a convenient shopping experience for all customers no matter how they shop or pay, the retailer is rolling out a pay at pickup option in that allows families using Supplemental Nutrition Assistance Program (SNAP) benefits to pay when they pick up groceries at any of the 19 Walmart stores with pickup in Mobile. With this rollout, Walmart becomes the first retailer to offer this method for online grocery pickup customers at scale.
Walmart began piloting the program in 2018. With Walmart’s goal of having more than 3,100 pickup locations open by the end of the year, the SNAP payment option will make it even easier for more customers to pick up their groceries without even leaving their cars.
“We are always looking at ways to make Grocery Pickup more available and accessible to customers,” Tom Ward, senior vice president of Digital Operations at Walmart. “Access to convenience and to quality, fresh groceries should not be dictated by how you pay.”
How it works
- Order and Choose a Pickup Time: Customers visit walmart.com/grocery online or through the Walmart Grocery mobile app, enter their zip codes to select a local Mobile store and begin creating their shopping lists. During checkout, they select “EBT card” for the payment option and a time to pick up their order.
- Pickup and Pay: Once the customer arrives at the pickup location, there will be reserved parking spaces marked in orange for Grocery Pickup customers, and a designated number to call to alert an associate of their arrival. Customers can also check in through the Walmart Grocery app. An associate will quickly retrieve the prepared order and load it into the customer’s car.
- Payment: When the associate brings the order to the customer’s car, the customer will be asked to provide their EBT benefit card for payment.