Comcast outage affecting customers nationwide

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Comcast Changing Cable Game_1530314023709

FILE- This combo of file photos shows a Netflix logo on an iPhone in Philadelphia on July 17, 2017, bottom, and a Comcast sign on Oct. 12, 2017, in Hialeah, Fla. Comcast is trying to refigure the traditional cable bundle, adding services like Netflix to its subscription packages and offering internet-only TV streaming. The moves […]

Comcast says its customers may be experiencing problems due to a nationwide service outage Friday.

“One of Comcast’s large backbone network partners had a fiber cut that we believe is also impacting other providers,” the company said in a statement. “It is currently affecting our business and residential internet, video and voice customers. We apologize and are working to get services restored as soon as possible.”

According to the website downdetector.com, which crowdsources outage reports, Comcast has seen spikes in reported outages since 12 p.m. Friday. Other service providers, such as  Spectrum and various other websites, including Facebook, Amazon, Google and Netflix have also seen spikes in reported outages over the last 24 hours.

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