Carnival Fantasy will depart on shortened cruise, passengers to receive partial refund

Mobile County

UPDATE (9:45 a.m.) — The Carnival Fantasy has been cleared to depart and will leave the Alabama Cruise Terminal at 11 a.m for a three day cruise to Cozumel. Passengers who stay on the cruise will receive a partial refund.

Carnival spokesperson Vance Gulliksen sent this statement to News 5:

“All guests who sail on this voyage will receive a 50% refund of their cruise fare and a 50% credit toward a future cruise.  In addition to a full schedule of activities and entertainment, some extra special events that are not part of our regular programming will be added to the onboard offerings.  Guests can also opt to cancel and receive a full refund. 

We sincerely apologize to our guests for this unexpected change and thank them for their patience and understanding.”

MOBILE, Ala. (WKRG) — The Carnival Fantasy is delayed due to weather conditions. The Fantasy was scheduled to leave the Alabama Cruise Terminal Thursday morning for a five day cruise to Cozumel.

Carnival officials say the Fantasy has not been able to leave due to fog. Officials say once the fog lifts, the ship will leave.

“We apologize for this disruption to our guests vacation and thank them for their patience and understanding,” a Carnival spokesperson told News 5.

Travelers aboard the Fantasy tell us while the delay is frustrating, the Fantasy staff has been great.

LATEST STORIES:

Copyright 2020 Nexstar Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Latest Videos

More Video

More Local News

Trending Stories