Scam Alert: Deactivated Account/Card

Scam Alert: Deactivated Account/Card

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You get a text or a call saying your bank account or credit card has been deactivated and they give you a number to call to straighten things out. But when you call, the operator immediately asks for your card or account number.

“It doesn’t work if they don’t scare you or sweet talk you into it. And they’ve got to make it sound like it’s very, very urgent, it worries you immediately, so automatically you don’t think,” says Detective Laura Soulier with the Mobile County Sheriff’s Office.

In this digital age, it’s not unusual to get text alerts from your bank.

“It’s a shame that you have to look over your shoulder every three minutes and you can’t you know, feel safe,” says Kane Thomley.

And the more urgent they make it sound, the more likely you are to call them back.

“Everybody’s worried, oh my gosh, I’ve got checks coming out, so they immediately call the number in the text message,” says Soulier.

With text alerts a part of everyday life, you now have to work even harder not to become a victim.

“Some people would be fooled by it but not me,” says Rose Skanes.

“I would assume it was a scam,” says Alison Clow.

And the easiest way to not get scammed is to call the bank for yourself, don’t call the number they send you in the text or over the phone. You can call your bank and you can find that number on the back of your credit card. That’s the easiest way to find out if your card is still active.

“It is better to have a phone call and check whether it’s true or not. That’s what I do when I receive one of these messages,” says Jean-Claude Cyr.

“It’s very wrong that someone would try to do that, scam you out of your money. People work very hard for their money,” says Clow.

And for anyone whom might think they’re being taken by a scammer, Soulier has this advice.

“Breathe. Think. Talk to somebody. I mean that’s the best thing that you can do,” says Soulier.

For those more tech savvy people, you can also forward the text to your cell phone provider to alert them to the scam.

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