Outbreak Ruins Cruise Ship Vacation

By Kesshia Peyton Anchor/Reporter
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It wasn't much of a vacation for more than 140 passengers that got sick aboard the Carnival Cruise ship the "Holiday." Outbreak Ruins Cruise Ship Vacation
Published: Mon, January 28, 2008 - 5:32 pm
Kesshia Peyton
Kesshia Peyton
Last Thursday they left Mobile for Mexico, but less than 24 hours into the trip, 121 passengers and 22 crew members came down with a gastrointestinal illness.
The Centers for Disease Control and Prevention is analyzing lab specimens to determine what may have caused the illnesses. They have not confirmed whether it is the Norovrius, as News 5 first reported Monday. Gastrointestinal illnesses, like the Norovirus, are often spread through food, water, and surfaces such as stair rails, door handles, and elevator buttons
Donna Urban told News Five she couldn't eat anything and when she sought medical attention, there was a line of passengers in the ship's infirmary.
Urban said her vacation was ruined.
"I don't feel like I want to ever want to go on another cruise. I just didn't feel that this ship was clean. I just don't really think it was clean. I never saw anybody wiping down the handle bars where you walk down the stairs railing. I never saw anybody doing that," said Donna Urban of Blairsville, Georgia.
Carnival Cruise lines says it has sanitized the ship and is working closely with the CDC to determine what caused the outbreak.
The holiday left Monday afternoon on a five-day voyage to Mexico.


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I would really love to have a true no. of the sick people on this ship. People really need to know that it was far more than any 140 people! I know that I certainly would not have put myself or my family at risk if I had known what we were getting into. The scenes from the infirmary with people curled in the fetal position, men and women sitting with bags in their hands, people in wheel chairs, others waiting for shots, folks angry about charges for a can of sprite being $2.01, were all just a piece of what we experienced outside the nightmare of our room. The last night the ship running on a sand bar just kind of topped the cake! Two tug boats had to pull the ship off of that - it sounded like we were going to fly apart as they tried to get the ship off of that. We are trusting that the CDC will STOP this madness on these ships!!!

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My daughter and I were both on the ship sick and missed out on seeing Cozumel.  I hate it so bad for all of the folks who got sick and are still getting sick as a result of whatever is taking place. A couple of areas of concern for us was the smell from the bathrooms as we entered our cabins on Thurs. afternoon. The smell was awful. One of the stewards said to help with that to cover the drains with a towel and keep the toilet shut - it was a known problem. The other concern is that the accurate no. of those sick is not being reported. So many were too sick to even get to the infirmary. You have to give the nurse grace who attended to all the those who did go down there. She was bombarded with sick and mad people and had a new guy to work with - it was his first day. I understand her not being so overly nice during all the commotion. The halls were lined with people and her rooms were full. Procedures MUST be changed. It was quite interesting to see how things changed when it all hit.

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I was on the ship and it was obvious that there was issues with people being sick. It is true that they did not come out and say anything directly about passengers being sick, but there actions were more than obvious. I have worked in restaurants for many years and the action plan that they took was aggressive and the cleaning was extensive. They were wiping everything in every hallway, and the foodservice became completely full service. When I say everything I mean everything. That ship was cleaner Sunday afternoon than any house in this area. They had on gloves and masks cleaning everything. The problem with people today is we are going up against infections and viruses that are stronger than ever before. I think the cruise line handled it as well as can be expected. They should have added a note about handwashing to the daily capers—- Better yet it should be added to every piece of documentation. Buffets are a haven for bacteria. How many hands actually touch a pair of tongs!

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the next morning we had a letter under our door and saying they had heard that I was sick and that they hoped I would be well soon.  No charge for sick bay or anything. MMMMMMMMMM
I missed a whole day on my cruise and I got a letter saying they hoped that I felt better.  And it was their food that made me sick.  A virus never was mentioned or the shot would not have fixed the problem.  BY the way this is my 15th cruise, and I have never been sea sick, and I have went on 2 cruises where there were hurricanes near by. 

I have called carnival and they are checking into some kind of repayment. 

All I feel is how can they say what it is if now test have been made.

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I was on the cruise prior to this one.  We got off on Thursday morning.  On Wednesday morning we ordered room service (BLT sandwiches) and by 10:30 am I was very nauseated.  By 12 it was much worse but I kept fighting it off.  Sat by the pool with my family and tried to be sociable.  Finally a little after 2 pm I told them I had to go lay down, and by the time I got to our room I was vomitting severly, over and over and over again, then the diarhera began. 

My husband returned to our room a couple of hours later and found me so sick.  I told him all i kept vomitting and tasting was the bacon from this morning.  This continued until 7 pm and by then I was totally dehydrated.  My husband made me go to sickbay and of course they never would say it was food poisoning but the sick bay reaked of vomitt and others were in there.  With out taking any samples or anything they gave me a shot for nausea and sent me back to my room.  I only vomitted one more time, but the shot knocked me out,

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My wife and I was on this cruise as well.  She fell ill yesterday.  I believe many more folks were ill than reported.  We had a group of about 40 and 8 got sick.  When we first got into our cabin room we noticed the water in our cabin toliet was a bright yellow and the hot water coming from our cabin room sink was brown and rusty colored.  It was rusty enough to stain our wash cloths.  We reported this to the front desk and they stated they would check it out.  Nothing changed.  Everyone in our group had the same problem with their water.  I do not feel this ship was cleaned to the standard it should of been.  It was only after quite a few folks became ill, did the staff begin cleaning the common areas.  In my opinion, this was hit and miss at best.  If I was a first time cruiser and had experienced this, I would never cruise again.  I did not feel Carnival communicated to the passengers as well as they thought they did.

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According to the above article, they claimed the following:

“Carnival Cruise lines says it has sanitized the ship and is working closely with the CDC to determine what caused the norovirus outbreak.“

They did sanitize the ship.  I and each member of my family saw them do it.  They were wiping down every surface deck-by-deck, and had whole sections of the ship closed while they did it.

As to whether they are working closely with the CDC, there’s no way that either you or I could make a call on that, since we aren’t directly involved in that discussion; we can only base our statements on our opinions.

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Please exuse typos ... I was extremely upset when I read that response and typed way to fast!

We were docked in Cozamel and were in the infirmary when there was an extremely long line with people layed out in the floor with the same symptoms.  There were additional medical personnel boarding at that time.  You do not mean to tell me in this period of 8 hours at port they could not have flew in additional help for the medical team.  The nurse told one of our people that she had not been to sleep in 24 hours because of all of the people coming in sick.  When I left the ship on Monday morning and was given more medicine, she told us at that time that she could not count the number of people she had seen this cruise and she still had not been to sleep for very long.  She was dragging herself.  And yes, I gave her name to the CDC too. 

There were definitely ways that the Pursers crew could have handled this differently.  They did not do what they said they did when this started.

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IN response to donquixote235, obviously an employee or representative of carnival cruise line ... I am so happy that you were not infected.  But, I know what I seen and how my cruise and others were affected.  The majority of posters on these sites have a misserable experience, which would emply that carnival did not provide a happy enjoyable experience for their passengers!  When I walked down the hallway to attempt to go down the hallway I was given a bag by the steward and told to take “BUG BUG” straight to the infirmary!  They knew exactly what was going on and tried to under play it to the media!  If the purser on that ship had any type of heart at all they would have sent a staff out to knock door to door to check on passengers on Sunday.  They had 24 hours to check on each stateroom to see if anyone else could not get out of their rooms ... They did not provide the service or attention that was needed during this cruise and you will not get me to believe other wise!

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It is quite obvious you weren’t infected.  Trust me, there is no chance of confusing the two.  When’s the last time seasickness caused non-stop diahrreah anyway?  What are you, a Carnival employee or something?

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