
Since Hurricane Katrina, hundreds of people have either lost their homeowners insurance or forked out a lot more money to pay for it.
"They're telling me they're not going to renew me in January because I do not have a car policy with them," said Sue Hardy, who received a non-renewal notice last month from Allstate Insurance.
"I haven't had any claims. I have good credit. I'm a good customer," she says.
Hardy is one of dozens of people who attended a public insurance forum hosted Monday by Insurance Commissioners from six states and one territory including: Alabama, Mississippi, Florida, Louisiana, Arkansas, South Carolina and the Virgin Islands.
"The insurance industry is just a very complex industry," said Alabama Commissioner Walter Bell, who says what many are calling an insurance crisis is about more than just rates going up and down.
"We didn't expect to have all the answers today. We know there's not any one particular answer," he said.
During the last hour of the hearing, the public was allowed to ask questions. But, instead of standing up and addressing the panel, they had to write them on pieces of paper.
"I question how much public input they really wanted," said Teresa Bettis of the Center for Fair Housing.
"I'm hoping to hear more positive information than what I've heard so far," she said.
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