Annie Moran of Mobile says she couldn't believe her eyes when she looked at her August bill. It read $980.00.
"I didn't know to cry or holler," said Annie Moran of Mobile.
She said she knew it was mistake and wanted Mobile Gas to correct the bill. Unfortunately, the company told her that was how much gas she used.
"Now I can see my bill being high in winter time, but not $900," said Moran.
Mobile Gas sent out two technicians to check to see if there was something wrong. They replaced her gas meter but determined that wasn't the problem
A spokesperson said the problem could be Moran's water heater.
"In some cases, you can have a water leak on a hot water line on a water heater and that can cause the water heater to run non stop because you constantly have fresh water coming into the tank and it has to be reheated so that causes the bill to be higher." said Mobile Gas Director of Communications Wes Phillips.
But Moran tells News 5 she had a plumber check out the water heater. The plumber did not find any leaks.
Her September bill was back down to normal. The only change to the home was the new gas meter.
Mobile Gas agreed to knock about $200 off the bill and Mobile Community Action has also chipped in about $250. The Morans still owe about $500 toward the gas bill. Mobile Gas says it will set up payments.

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