By Chad Petri Reporter
Published: Wed, November 12, 2008 - 5:58 pm
Last Updated: Thu, November 13, 2008 - 1:29 pm
Short URL: http://wkrg.com/a/20854/
Chad Petri
“Effectively immediately the house of brides has closed due to the economy we regret any inconvenience this has caused,” says the pre-recorded message on the store’s business line.
“Irate, I tell ya,” says customer Jeremy Messer. “If somebody had been here in person I probably would have talked to them sternly to say the least.” Jeremy Messer and his bride-to-be Amy Fletcher say they sank more than $400 into the House of Brides before it went belly-up. They're getting married in 10 days.
“So I called a week ago and asked if I needed to move my order to another store how I should handle it,” says Amy. “They told me they did not have any knowledge that they were going to close.” Under the front door, small hand written notes with desperate pleas from brides wait for someone to take notice. Guys like Andrew Tewell are making other plans. He's getting married in three weeks. He says his 9 groomsmen are out 150-dollas a piece. He says a little notice would have been nice.
“To me that's crooked you should let somebody know but obviously the fact of the timing and hassle I’m going to have to go through now trying to everybody's measurements and everything back in,” says Andrew. A sign on the front says the store is only open for drop-offs. The Better Business Bureau wants to know if you were affected by this. Their number is (251) 433-5494.
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It only makes a terrible situation worse to finally get around to communicating with your “victims” by offering a hotline number and then not clearing out your mailbox. I’ve tried for two days to leave my contact information, but the mailbox is full.